To offer a secure and convenient shopping experience, we provide a Partial COD option on selected orders. Please read the policy carefully before placing your order:
1. What is Partial COD?
Partial COD allows customers to pay a small, advance amount at the time of placing the order. The remaining balance is payable upon delivery.
2. Non-Refundable Partial Payment
The partial COD amount paid at checkout is strictly non-refundable under all circumstances, including (but not limited to):
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The customer refusing or failing to accept the parcel at the time of delivery.
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The customer being unavailable or unreachable during delivery attempts.
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Incorrect address or contact information provided by the customer.
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Change of mind after the order has been dispatched.
3. Why Is the Partial COD Amount Non-Refundable?
The advance partial payment is collected to:
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Cover processing, packing, and shipping costs.
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Prevent fake or non-serious COD orders.
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Ensure smooth and reliable order flow.
4. Customer Responsibility
Customers must ensure that:
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The provided address and contact number are accurate and reachable.
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They are available to accept the parcel on the scheduled delivery date.
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Any special delivery instructions are communicated in advance.
5. Cancellation Policy for Partial COD Orders
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Orders can be cancelled within 2 hours of placing the order.
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After 2 hours, the order cannot be cancelled, and the partial payment will remain non-refundable.
6. Re-Delivery Requests
In case the customer wants the order re-shipped after refusing or missing the first delivery, full prepayment will be required for the next shipment.
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